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I am a Technical Support Analyst II with a strong focus on security and enterprise infrastructure, bringing hands-on experience with technologies such as Microsoft EntraID, Active Directory, and Intune. In my role, I support and troubleshoot complex systems while helping improve security posture through initiatives like MFA, EDR, and vulnerability management. I take a practical, detail-oriented approach to IT administration, and I am excited to bring my skills and continue growing as I join Carmichael Consulting Solutions!