Carmichael Consulting Hires New Customer Service Engineer, Kenneth Florence

As customer service engineer, Florence will provide expertise in solving issues for a range of software, equipment and devices. ALPHARETTA, GA (PRWEB) MARCH 29, 2018 – Carmichael Consulting, an Alpharetta-based Managed IT Services provider and member of the Apple Consultants Network, has hired Kenneth Florence to the position of Customer Service Engineer. “I am very excited […]

Does Your IT Provider Understand Your Business?

The managed services provider (MSP) model is increasingly attractive to companies of all sizes, as they recognize the benefits of an IT partner proactively resolving issues before they become outages (rather than responding after trouble has occurred). Most business decision makers understand that all MSPs are not created equal. However, they may focus on the […]

Five Things to Expect from Your Managed Services Provider

Whether you are currently working with a Managed IT Services Provider (MSP) or are considering hiring one, there is more to consider than the scope of the offering. Take time to evaluate the provider—and whether their operating model qualifies them to manage critical business assets. 1. Discussions Are Collaborative: A great MSP wants your business […]