Connecting StackStorm to an Azure MSSQL database

Today, I’m looking at a small part of a large project. The overall idea is to automate the busywork of my job as much as possible. This system needs a way to store data. As MPN members, we have Azure credits, and I decided to take MSSQL out for a spin. The first step is […]

Making the Most of Your Help Desk Support System

Even though Help Desk systems are designed to meet users’ support needs, that doesn’t mean users cannot contribute to successful outcomes. When they do, problems are resolved more quickly and with less downtime. Following are some ways that you can contribute to the process. Plan Ahead. It’s fairly rare for computers to break down with […]